When considering a construction company for your next project, it is crucial to choose a reliable and professional team. Unfortunately, based on recent experiences, Midwest Complete Construction does not meet this criteria. Below is a detailed account of some of the challenges faced with this company.
Project Delays
One of the most significant issues encountered was the prolonged delay in project completion. Despite being paid in advance, the company took an additional three months to finish the work. Such delays can be frustrating and costly for clients who are on a tight schedule or budget. Learn more here.
Quality of Work
Even after the extended timeline, the quality of work completed was subpar. Incorrect installations were a major concern, necessitating further visits from the team to rectify their mistakes. This not only increased the project's duration but also added unnecessary stress.
Customer service is a critical component of any successful business. Unfortunately, it seems that Midwest Complete Construction falls short in this area. When reaching out for assistance, the interaction with the owner, David Griffin, was less than satisfactory. Reports suggest he was unhelpful and rude when discussing issues, which can be incredibly disheartening for clients seeking solutions.
While every company can have off days, the accumulation of delays, substandard work, and poor customer service makes it difficult to recommend Midwest Complete Construction. If you're planning a construction project, it may be wise to explore other options that prioritize professionalism and customer satisfaction.
Midwest Complete Construction, located in Rock Island, IL, has been at the center of controversy regarding a significant framing issue that occurred years ago in Geneseo, IL. The owner, David Griffin, has faced criticism for his handling of the situation, with reports suggesting that his response was less than satisfactory.
Framing Issues
The framing issue in question involves a structural problem that has persisted over the years. A homeowner in Geneseo has expressed concerns about the integrity of the construction work carried out by Midwest Complete Construction. The problem has been described as a significant oversight, raising questions about the quality and safety of the construction.
BBB Report Here
Owner's Response